AGMProducts Service Center

Jack Service & Repair Portal

Whether you need minor service, repair or a want an overhaul,
AGM is here for you.

1–2 week turnaround
Warranty & non-warranty repairs
Experienced technicians

Who This Is For

Is This Service Right for You?

Own an AGM product and want it serviced by the same expert technicians trusted by professional racers? Whether you need routine maintenance, repairs, or a complete overhaul, our team delivers precise, high-quality service using only genuine AGM parts.
We’ll make sure your AGM jack performs at its best—so you can get back to work with confidence.

Start Your Service Request

Qualifying Issues

Lifting issues
Battery problems
Physical damage or wear
Unusual noises
Preventative maintenance

The Process

How to Send In Your Jack

Submit Request

Fill out the service request form below with no less than your contact info, jack model, and a description of the issue.

Print Service Slip

After submitting, print your service slip and place it inside the shipping box with your jack.

Package Securely

Wrap your jack in foam bubble wrap or other padding to prevent shipping damage during transit.

Ship to Us

Send your packaged jack to our Escondido service center using the address provided below.

Diagnosis & Approval

We'll contact you with our findings and a repair estimate before any non-warranty work begins.

Repair & Return

Your jack is repaired and shipped back. Shipping is covered for all warranty repairs.

Transparency First

What to Expect

We believe in clear communication and no surprises. Here's what happens after your jack arrives at our service center.

Free evaluation upon arrival
Estimate provided before non-warranty repairs
Warranty repairs prioritized
Typical turnaround time: 1–2 weeks
Email updates at each stage
Return shipping covered for warranty repairs

Where to Send Your Jack

Shipping Instructions

Ship your jack to our service center below. Always include your printed service slip inside the box — this is how we match your jack to your service request.

Service Center Address

AGMProducts — Attn: Jack Service Dept

626 W 6th Ave
Escondido, CA 92025

Important Notes

Before You Ship

Always include your printed service slip inside the box
Customers are responsible for inbound shipping costs
Return shipping is covered for all warranty repairs
Use foam padding or bubble wrap to prevent damage
Keep your tracking number until your jack is returned

Start Your Service Request

Got Questions?

Frequently Asked Questions

Typically 1–2 weeks from the date we receive your jack, depending on parts availability and how quickly we receive your response to our inquiries. We'll keep you updated via email throughout the process.

Yes, proof of purchase or your order number is required for warranty-related repairs. Please include your purchase date or AGM order number in the service request form and have your order confirmation available if requested. If you purchased the Jack directly from us and are having issues finding that info, no worries we will help find that for you when your Jack arrives.

If your jack is beyond repair, we'll notify you after inspection and discuss your options, which may include a replacement or credit toward a new unit?

Customers are initially responsible for all inbound shipping costs. Shipping will be covered by AGM Products for all warranty repairs. Non-warranty return shipping costs will be included in your repair estimate.

We provide a free evaluation upon arrival and will contact you with a detailed estimate before performing any non-warranty repairs. You are never charged without prior approval.